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Off the shelf elearning. Business management.

Managing sickness absence

This scenario-based module provides a thought-provoking learning experience around how to manage sickness and absence within the workplace.

Learn about the impact of sickness absence on the UK economy, the legislation affecting how sickness is managed and the types of sickness absence.
30 minutes completion
WCAG AA accessible
Video included
Assessment included

What’s included in this course?

The content of the course is split into three sections:
The role of the manager in relation to managing sickness and absence.
Types of sickness absence.
A short-term sickness scenario.
Explain three examples of communication models that can assist in conflict resolution.
Describe patterns of behaviours they may encounter during different interactions.
Explain the difference between warning and danger signs.
Give examples of impact factors.
Describe the use of distance when dealing with conflict.
Explain the use of reasonable force as it applies to conflict resolution.
Describe different methods for dealing with possible conflict situations.
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Business management.

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