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HBOS
Following the delivery of initial training materials for the General Insurance function on the Agent Desktop system used to handle customer claims, Dynamic have been commissioned to develop refresher trainining materials for the project prior to the project launch in May.
Whereas phase 1 of the training programme focused on system enahancements, phase 2 covers best practice in call handling and processing claims within the Agent Desktop and Viewstar systems.
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Client Comments
Project ManagerLearn Direct Linda Cordingley
Head of Learning and Development, Calderdale and Huddersfield NHS Trust Project Manager
Asda